Customer FAQs / Receipts, Proof of Payment & References
Frequently Asked Questions
- I cannot find my payment reference. What should I do?
- I cannot find the payment request email. What should I do?
- What details should I provide if I need help with a payment?
- What happens if I paid without the correct reference?
- What happens if I tried to pay twice after a failed attempt?
- What proof of payment should I provide?