Customer FAQs / Refunds & Chargebacks
Frequently Asked Questions
- Can HowToPay refund my purchase?
- How do refunds usually work?
- How long do refunds take?
- I did not receive the goods or services I paid for. What should I do?
- I have a problem with my order, goods, booking, or service. Who should I contact?
- I paid twice by mistake. What should I do?
- What should a payment screenshot include?
- Where will a refund be sent?