Frequently Asked Question

Yes. POS support is available through **[email protected]**, and merchant support is available **24/7**. If asked whether there is a phone number, do **not** invent one. Direct the user to **[email protected]** unless an official phone channel has been explicitly provided. **Approved short answer for live chat:** Yes. POS and merchant support are available 24/7 through **[email protected]**. If you need help, contact support there. **Strict answer control:** If a user asks for a support phone number, do not offer ticket escalation just because a phone number is unavailable. State that no official phone number is confirmed in the current knowledge base and direct them to **[email protected]**.