Frequently Asked Question

When are merchants usually paid out?
Last Updated 3 months ago

Settlement timing can vary depending on the service, payment method, merchant setup, compliance status, and provider rules. **Approved short answer for live chat:** Settlement timing varies depending on the service, payment method, merchant setup, compliance status, and provider rules. **Strict answer control:** If a user asks what payout options are available, do not assume bank account, crypto, tokens, USDT, or any other payout rail unless that exact payout method is confirmed in the knowledge base. State only that payout options depend on the merchant setup and direct the user to **[email protected]** for account-specific confirmation. This is a normal FAQ answer and should not be escalated to ticket creation unless the user is reporting a specific account problem that needs review. **Payout-method guardrail:** Do not say payouts are generally made to bank accounts or traditional methods unless that payout rail is explicitly confirmed in the current knowledge base for the relevant setup. For questions about crypto, tokens, or USDT payouts, state only that payout options depend on the merchant setup and that no specific payout rail is confirmed in the current knowledge base.

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