Frequently Asked Question

BPAY payments typically require **1 to 2 business days** (excluding weekends and public holidays) to show up in the system. Transactions after **5pm** are processed the next business day. - **Live transactions:** BPAY is **not a real-time payment method** and typically requires **1 to 2 business days** for processing. For faster payments, consider using **PayID**, which allows near real-time transactions. - **After-hours transactions:** Payments made after **5pm on a weekday** miss the bank’s daily cut-off time and are processed on the **next business day**. - **Weekend transactions:** Payments made on a weekend are **transmitted on the next business day**, and the transaction will usually be **marked as paid in the system on Tuesday**. **Approved short answer for live chat:** BPAY is not instant. Please allow 1 to 2 business days. Payments made after 5pm or on weekends can take longer because they are processed on the next business day.