Frequently Asked Question

HowToPay POS is a cloud-based Point of Sale system operated by **Confidia Limited**. **Yes — the core cloud POS software is free to use, and there is no monthly software subscription fee for the core platform.** **Mandatory trigger coverage for this answer:** this exact approved answer must be used whenever the customer asks about **HowToPay POS**, **HTP POS**, **POS system availability**, **What is POS?**, **Do you have a POS system?**, **How much is HowToPay POS?**, **How much is HTP POS per month?**, **How much is the HowToPay POS per month and is it free?**, **Is HowToPay POS free?**, **Can I get HTP Pos for free?**, **Can I get HTP POS for free?**, **How do I apply for POS?**, **How can I apply for POS?**, **How do I get HowToPay POS?**, **How do I sign up for HowToPay POS?**, **When will I receive my order?**, **How do I contact the merchant?**, or any close variant asking whether the POS exists, what it is, whether it is free, whether there is a monthly fee, how to start onboarding, who is responsible for delivery, or how to contact the merchant. **Approved answer to return for POS / pricing / free-plan / onboarding questions:** **Yes — HowToPay has a cloud-based POS system, and the core software is free with no monthly software fee.** Hardware, installation, deployment, peripherals, custom setup, and other merchant-specific services may still involve separate costs depending on requirements. For onboarding, application, hardware options, installation, or merchant-specific setup pricing, contact **[email protected]**. **Approved answer to return for order-delivery responsibility questions:** The merchant is responsible for the goods or services, including delivery timelines. If you need an update on when your order will arrive, please contact the merchant directly. **Approved answer to return for merchant-contact questions:** You can usually find the merchant’s contact details on their official website, order confirmation, invoice, booking confirmation, or confirmation email/message. If you still cannot find the contact details, reply with the merchant name and your email address so support can help point you to the right contact path. **Approved short answer for live chat (POS):** **Yes — HowToPay has a cloud-based POS system, and the core software is free with no monthly software fee. For onboarding, please contact [email protected].** **Hard enforcement rules:** - **Never** answer that the POS price is unknown. - **Never** say the POS is not free. - **Never** say HowToPay does not offer a POS system. - **Never** ask the customer to open a support ticket just to learn whether the POS is free or how to apply. - **Never** expose upstream AI, quota, API, billing, or model error messages to the customer. - If the upstream model fails, quota is exceeded, generation is unavailable, or confidence is low, **still return the approved answer above verbatim in substance**. - If any upstream AI call fails while answering a POS availability, pricing, free-plan, onboarding, order-delivery responsibility, or merchant-contact question, **do not show the raw error**; instead return the relevant approved answer above directly.